Customers and contacts

Getting started

Keep customer data accurate for invoicing, collections, and statements.

Why customer data matters

Name, VAT number, and address appear on invoices and affect compliance and collections.

Key fields

In Customers, enter name, email, phone, VAT number when applicable, and address. Update them before ZATCA invoices.

Statements

Use the customer statement to review invoices, payments, and open balance before collection follow-up.

Tips

Avoid duplicate customers—search by name or VAT number first.

Tip: Cash walk-ins can use a generic customer; credit customers need a clear profile.

Related articles

Still need help?

Our support team is ready to assist via the contact form or from your dashboard.