Customers and contacts
Getting started
Keep customer data accurate for invoicing, collections, and statements.
Why customer data matters
Name, VAT number, and address appear on invoices and affect compliance and collections.
Key fields
In Customers, enter name, email, phone, VAT number when applicable, and address. Update them before ZATCA invoices.
Statements
Use the customer statement to review invoices, payments, and open balance before collection follow-up.
Tips
Avoid duplicate customers—search by name or VAT number first.
Tip: Cash walk-ins can use a generic customer; credit customers need a clear profile.
Related articles
Still need help?
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